SOS! Support

If you are having trouble accessing sessions, here are a few tips:

First, note that (if all goes technologically correctly) all sessions will be archived.  If you miss something, you will be able to come back and view again.

Check your connection

  • Check that you are not behind a firewall. You must be able to access YouTube to view the streaming sessions.
  • Be sure you are on a fast wifi connection for best live viewing.

Find Direct Video links on Twitter

  • Follow our Twitter handle: @TheEdCollab
  • We will post direct links to session videos throughout the day

Check the schedule

  • Sessions show a countdown clock until shortly before they are ready to go live.
  • After the session ends, it may take anywhere from 1 to 40 minutes for a session to be archived and available for replay, during that time some video links may remain blank.

Visit our Streamlined Mirror Site

  • The mirror site is missing much of the content of the main site
  • However, if you are having trouble access session pages, the mirror site will get you to live videos quickly
  • Click here to visit the mirror site

 

Free, Online, Day of Workshops and Edu-Joy.

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