SOS! Support and FAQ

Trouble Accessing Sessions:

First, note that (if all goes technologically correctly) all sessions will be archived.  If you miss something, you will be able to come back and view again.

Click here for tips

1. Refresh Your Page

  • This often corrects any streaming issues
  • Some browsers hold old versions of pages (called “caching”) to speed up your searches – you can reset these by clearing your “browser cache”

2. Check your connection

  • Check that you are not behind a firewall. You must be able to access YouTube to view the streaming sessions.
  • Be sure you are on a fast Wifi connection for best live viewing.

3. Follow Us on Twitter for direct video links

  • Follow our Twitter handle: @TheEdCollab
  • We will post direct links to session videos throughout the day

4. Check the schedule

  • Sessions show a countdown clock until shortly before they are ready to go live.
  • After the session ends, it may take anywhere from 1 to 40 minutes for a session to be archived and available for replay, during that time some video links may remain blank.

Hosting a Viewing Party with 2 or 200+ Edufriends:

We encourage you to view with friends! We have a few requirements, though, and some answers to common questions.

Click here for Requirements and Hosting

1. Never Charge

  • One requirement of sharing #TheEdCollabGathering with others is that you can never charge a fee (this includes no fee for entry to your event, professional development credit/hours, etc.).
  • You may collect donations for things like food or space rental, however failure to pay cannot bar someone from watching.

2. Viewing always takes place from TheEdCollab’s site or channels

  • You may not embed, record, or use other means of redistributing #TheEdCollabGathering beyond viewing from our event pages or social media.
  • If you are sharing, you may project on screens, invite colleagues to a computer lab, send them links to our site/channels.

3. Ideas for hosting

Can I Earn/Give PD Credits or Certificates for the Gathering?:

Starting September 2018, New York State Educators seeking CTLE Hours may register for a tangential course to earn hours. Information can be found in the “Get Involved” link.

In all other instances, however, TheEdCollab does not provide credit or CEUs of any kind for attending Gathering sessions. This is because we wish to keep the event free, and so have no method of logging participation and do not have staffing available to handle these requests.

However, a school or district may wish to provide credit, if so, we have a few requirements and tips.

Click Here for Requirements and Tips for Giving Credit Locally

1. Credit and/or Certificates may only be given by an accredited School or District

  • We love education organizations (we are one, too!), but for reporting and copyright purposes, only accredited schools or districts may provide any type of credit
  • Schools or Districts are granted this permission by The Educator Collaborative, provided the stipulations within this section are met (1, 2, 3, 4, and 5), and if so, do not require any approval from us or notification to us
  • Credit and/or Certificate granting by any others carries legal liability and may only be waived with express written consent from The Educator Collaborative.

2. Never charge

  • One requirement of #TheEdCollabGathering is that no one may charge a fee (this includes no fee for entry to your event, professional development credit/hours, etc.)
  • You may collect donations for things like food or space rental, however failure to pay cannot bar someone from watching

3. Credit must clearly be labeled as from, and supervised by, the School or District and must not state, imply, or be misunderstood to be, provided TheEdCollab

  • Professional development certificates may not include “#TheEdCollabGathering,” “The Educator Collaborative,” or “TheEdCollab” in the main title or activity line
  • Instead, a certificate title or activity should read something like: “South Town School District Professional Learning Day”
  • Within the description, if included, reference may be made to our event and/or organization, but be sure to reference that the activity was “supervised by” your school or district

4. TheEdCollab will not verify, keep records on, or otherwise hold historical documentation of any credits created by third-party Schools or Districts

  • Because we are not providing these credit hours, we will not be able to respond to requests for verification or information.
  • Providing schools or districts are encouraged to note this for attendees.

5. Viewing always takes place from TheEdCollab’s site or channels

  • You may not embed, record, or use other means of redistributing #TheEdCollabGathering beyond viewing from our event pages or social media.
  • If you are sharing, you may project on screens, invite colleagues to a computer lab, send them links to our site/channels.

6. Ideas for providing credit

  • The Educator Collaborative is not responsible for third-party credit granting, these suggestions are offered as advice but each situation and location is unique.
  • Request and secure supervisor/district/state permission prior to issuing any sort of credit for yourself or others to be sure your methods meet any local requirements
  • Request and secure an approved method of record-keeping, like finding out what type of sign-in or electronic means fits your district expectations
  • Some schools and districts require activities in addition to viewing: request and secure this information, then consider what planning/reflection writing/inter-visitations could engage learners beyond the day

I’d Like to Present! (or) I’d Like to Join the Tech Team!

Hooray! Please click on the “Present with Us” link on our site’s main menu to access just when and how to do that!

I’d Like to Learn with TheEdCollab, Do You Provide Literacy Consulting?

Yes! The Gathering is our gift to the education community, but it is only a small fraction of what we do. Our main work is providing  literacy consulting in-person and online. Here is how:

Other Questions or Feedback?

We love to hear from you. Please note that on Gathering days we are all-hands-on-deck and generally unable to respond to specific questions in a timely manner. If you have questions that have not been answered in this FAQ or would like to share feedback with us, please write to us from our Contact Page.

Free, Online, Day of Workshops and Edu-Joy.

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